All new clients need to complete a registration form. This is so that I have all the necessary information about yourself and your pet(s) ahead of your appointment date. We can do this by sending your information to me over WhatsApp, via email, or you can follow the online registration form link directly: https://forms.office.com/r/hQ8E0ERkM6
To secure your booking in my diary, an appointment "reservation fee" will be charged. This will be around 50% of the total estimated cost, and will be classed as partial payment of your final bill. Payment for this deposit can be made online via invoice through Square, or you can come to the salon and pay with cash if you prefer. Regardless of which method you choose, you will receive a receipt for your payment.
This deposit can only be refunded if you call to cancel your appointment more than 48 hours in advance. If you wish to cancel your appointment but fail to give me 48 hours notice, then this deposit will not be refunded. Genuine emergencies are an exception and will be dealt with at our discretion.
I will send you a WhatsApp message or an email to confirm your appointment time and date upon receipt of the deposit payment. No reminder messages are sent out, so please remember to put your booking in your diary!